Which are the best client contact management software programs for customer relationship managers and contact centers? Can a small business find a free or open source connection manager tool on Internet? This article will provide an easy to use guide for choosing application.
Contact management is critical for both business and personal users. While a personal user records and sorts his or her family and friend information with a contact manager tool, a business solution may integrate into a company’s whole management system like a CRM program, a sales force automation application or a sales lead management software solution.
Top Commercial Desktop or Online CM Software Systems Comparison
There are a lot of kinds of customer and sales contact manager software programs available for downloading online. Most of them are parts of an integrated CRM system. For example, Sage Act Contact is one of the most popular CRM systems that have a strong contact manager functional module.
Software companies have set up a connection between email tools and CRM. For example, Avidian is based on Outlook. It can help a small business manager or a personal user quickly and easily set up a communication platform from his or her email database.
Solution can also be a Web-based online system compatible with Microsoft Windows, Linux and Mac OS X operating systems. For example, All clients is a Web-based online contact manager and CRM system that provides software as a service (SaaS) solutions.
Other top-rank programs include Contact Plus, Commence, Maximizer CRM, Web-based Bigcontacts, and Time & Chaos Contact Tool. Most of these companies and venders provide free trial services. A user can download and try them for free before choosing a right contact solution.
Best Free and Open Source Contact Manager Software Programs Download
A commercial Microsoft CRM is usually fully-featured and cost-effective. But sometimes a small business owner or a personal user may be looking for a cheaper or free solution. In this circumstance, he or she can choose a free and open source customer relationship management program.
There are a lot of kinds of free or open source e-mail management applications available for free downloading on the Internet.
These freeware tools are straightforward and easy to use. Though they are not the best, they do provide low-cost solutions for small business and home users.